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Privacy Policy

Last updated: 01/06/2025

 

ARTICLE 1 : PREAMBULE

 

The purpose of this privacy policy is to inform users of the website:

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  • about how their personal data is collected. Personal data is any information that allows a user to be identified. This information may include: their first and last names, age, postal or email address, location, or IP address (non-exhaustive list);

  • their rights regarding this data;

  • the person responsible for processing the personal data collected and processed;

  • the recipients of this personal data;

  • the website's cookie policy.

 

ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA

 

In accordance with Article 5 of European Regulation 2016/679, personal data is:

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  • processed lawfully, fairly, and transparently with respect to the data subject;

  • collected for specific, explicit, and legitimate purposes (see Article 3.1 hereof), and is not further processed in a manner incompatible with those purposes;

  • adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed;

  • accurate and, where necessary, kept up to date. All reasonable steps must be taken to ensure that personal data that is inaccurate, in respect to the purposes for which it is processed, is erased or rectified without delay;

  • retained in a form that permits identification of the data subjects for no longer than is necessary for the purposes for which it is processed;

  • processed in a manner that ensures appropriate security of the data collected, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.

 

ARTICLE 3: DATA CONTROLLER

 

Universal Pedagogia English School France, as Data Controller, places great importance on respecting your privacy. The protection of your personal data is of the utmost importance to us. Therefore, we provide our privacy policy to inform you, as clearly as possible, of our practices regarding the collection, use, and sharing of the information you provide to us through our website: http://upenglish-centrederecherche.fr/

 

Universal Pedagogia English School France is committed to protecting your personal data. This privacy notice describes:

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  • the types of personal data we collect in connection with this site;

  • how we use this information and why;

  • the security measures we have in place;

  • who we share this information with and why;

  • how long we store this information;

  • where your information is stored;

  • your rights and how you can contact us if you have further questions about the processing of your personal data;

  • how we can make changes to this notice;

  • your consent to our privacy policy

 

ARTICLE 4: PERSONAL DATA COLLECTED AND PROCESSED DURING YOUR BROWSING ON THE SITE

 

What personal information do we collect and why?

 

We collect and store the following data:

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  • your first and last name, email address, address, and, if applicable, your telephone number.

  • contact and delivery information, as well as financial information relating to orders placed on our site.

  • IP addresses – Your IP address is logged when you enter our site. Our analytics software (Wix Analytics) uses this information solely to map visitor numbers from different regions. We do not have access to any personally identifiable information and will never collect this information.

 

Your personal data is collected for various purposes: managing your customer account, your shopping cart, and your orders, managing deliveries, tracking orders and invoicing, managing complaints to Customer Service, managing your payments, etc.

 

Due to the existence of a legitimate interest: Universal Pedagogia English School France may be required to collect and process your data because it has a legitimate interest in doing so. This is particularly the case for: statistical analysis, combating fraud, particularly during online payment of orders and processing refund requests.

 

Security measures implemented to ensure data protection. Universal Pedagogia English School France implements various technical and organisational measures to protect the security of your personal data, both through the use of a secure server to protect your personal data transmitted online and by limiting the number of our employees with access to the data.

 

To whom and where is your personal data transferred?

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Universal Pedagogia English School France has a very strict personal data processing policy, which consists of never transferring, lending, renting, or reselling your personal data to third parties.

 

Regarding your banking information, Universal Pedagogia English School France uses a certified service provider for credit card payments. Your banking information is not stored without your consent.

 

No personal data is transferred outside of Universal Pedagogia English School France and its website: http://upenglish-centrederecherche.fr/

 

All processing of your personal data collected on the website: http://upenglish-centrederecherche.fr/, is carried out directly by authorised members of the Universal Pedagogia English School France team.

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How long do we keep your data?

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Your personal data will be processed for the purposes mentioned above in accordance with all data protection regulations. It will be retained by the data controller under reasonable security conditions for a maximum period of 3 years.

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Where is your data hosted?

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The upenglish-centrederecherche.fr website is hosted by:

 

WIX.COM FRANCE SAS with a capital of €6,335 million
Registered Head office: 90343938800013
Registered company number: 903439388
RCS number: 903 439 388 R.C.S. Paris
NAF/APE code: 63.12Z
Intra-community VAT number: FR48903439388
Postal address: 19 BOULEVARD MALESHERBES 75008 PARIS, FRANCE

 

ARTICLE 5 : COOKIES

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A "Cookie" can be used to identify the user of the website, personalise their browsing experience, and speed up the display of the website by saving a data file on their computer.

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The user acknowledges being informed of this practice and authorises the publisher of the website upenglish-centrederecherche.fr, Universal Pedagogia English Schgool France, to use it. The publisher undertakes never to share the content of these "Cookies" with third parties, except in the event of a legal requirement. The upenglish-centrederecherche.fr website may use "Cookies" primarily to:

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  • obtain browsing statistics to improve the user experience

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Upenglish-centrederecherche.fr limits its use of cookies to a minimum in order to comply with the CNIL (French Data Protection Authority) and implements the recommendations made by the latter:

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*In order to limit its use to what is strictly necessary to provide the service and thus be exempt from consent in accordance with Article 82 of the French Data Protection Act, these trackers must:

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  • have a purpose strictly limited to measuring the website or application's audience (performance measurement, detection of navigation problems, optimisation of technical performance or ergonomics, estimation of the required server power, analysis of content viewed), for the exclusive benefit of the Publisher.

  • used to produce anonymous statistical data only.

 

*Text from CNIL.fr, written on 15th September, 2023.

 

The User may refuse the storage of cookies or configure their browser to warn them before accepting cookies. To do this, the User must configure their browser:

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ARTICLE 6: USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING

 

Your rights as a user: In accordance with the General Data Protection Regulation adopted by the European Parliament on 14th April, 2016, and the Data Protection Act of 6th January, 1978, as amended, you benefit from a set of rights relating to your personal data:

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  • right of access, rectification, and erasure of data (set out in Articles 15, 16, and 17 of the GDPR, respectively);

  • right to data portability (Article 20 of the GDPR);

  • right to restriction of processing (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);

  • right not to be subject to a decision based solely on automated processing;

  • right to determine the fate of data after death;

  • right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).

 

With regard to the personal data we hold about you, you have the right to:

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  • request a copy of your personal data stored in our systems;

  • request that we correct or erase your personal data;

  • request that we stop processing your personal data (for example, regarding the use of data to improve our website), or restrict how we process it;

  • request the personal data used to provide you with the information you have requested, process an order, or manage your account or our relationship in a machine-readable format. You also have the right to transfer this data to another company;

  • withdraw your consent to processing for marketing purposes at any time.

 

You can exercise these rights by contacting the website publisher directly:

 

By mail: Universal Pedagogia English School France, 4 place du Général de Gaulle, 07120 RUOMS

 

By phone: (0033) 4 75 93 34 61, (0033) 7 87 06 46 40

 

By email: contact form

 

Finally, you also have the right to file a complaint with the French National Commission for Information Technology and Civil Liberties (CNIL). To do so, you can use the letter template created by the CNIL: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces.

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ARTICLE 7: CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

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Universal Pedagogia English School France reserves the right to modify this Policy at any time to ensure its compliance with applicable law for users of the site.

Any modifications will not affect purchases previously made on the site, which remain subject to the Policy in effect at the time of purchase and as accepted by the user upon validation of the purchase.

 

Users are encouraged to review this Policy each time they use our services, without the need for formal notice.

 

ARTICLE 8: CONSENT

 

By acknowledging our privacy and data protection policy, you agree to the processing of your personal information by Universal Pedagogia English School France for the purposes described above, so that we can better understand your needs in terms of products and services.

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